Executive Family Rooms

Sleeping 4 guests, the Executive Family Rooms consists of two private bedrooms, each with an en suite bathroom with shower, white Percale linen, air-con, SmartTV with Netflix/ShowMax and coffee making facilities.  Each Executive Family Room has one king bed in the main bedroom and two twins in the second bedroom. The interleading bedrooms each also have their own entrance.  The rooms lead out onto a patio.

Amenities

BLANKET / PILLOW

An extra blanket and pillow is provided in the wardrobe for your convenience.

ELECTRICAL SUPPLY

The electricity supply is 240V. We recommend guests bring along any 2-point plug adapters and USB-chargers.

LAUNDRY SERVICE

Laundry services are offered at an additional cost. Regrettably irons are not available in rooms.

ROOM SERVICE

Room service is available. Note that a tray charge applies.

SAFE

All rooms have an electronic safe.

SMOKING

All our rooms are non-smoking. Guests are allowed to smoke in designated smoking areas.

TEA / COFFEE STATION

For your convenience a tea and coffee station is in all rooms with a choice of tea and coffee, milk and sugar. Additional tea and coffee is available for purchase from the restaurant.

TELEVISION

All rooms boast a flat-screen SmartTV with a complimentary Netflix, ShowMax and YouTube. Take note that DSTV is not available but guests who have their own DSTV accounts are welcome to log in using the SmartTV streaming service.

TOILETRIES

We offer a liquid body wash and shampoo, as well as a body lotion. Regrettably we do not provide bars of soap. All bottled amenities are available to purchase at R150 per bottle. Please enquire with reception.

WI-FI

Free wireless internet is available to guests. For assistance, please contact reception.

FAQ

ARE ALL YOUR ROOMS THE SAME?
The two Executive Family Rooms are similar in décor and style, with the exception that one of the two bedrooms have a cosy lounge nook in the main room. The one family unit opens up to the same patio, while the other opens up onto two separate private patios.  These rooms are located next to each other. Should you have a preference, please let us know. (Subject to availability.)

CAN I CHECK IN EARLIER / CHECK OUT LATER?
Check in is from 2pm to 10pm.  While we appreciate that our guests may have earlier commitments elsewhere, we’re unable to accommodate early arrivals and we ask guests to make alternate travel arrangements.. Check out is between 6am and 10am. Late check-outs must be arranged in advance and is subject to availability; a late check out fee will apply. Checking out prior to our office hours should also be arranged in advance with our front desk.

CAN MY CHILDREN SHARE THE ROOM WITH US?
The Executive Family Room is suitable for 4 guests, with interleading rooms. The door can also be locked between these rooms for additional privacy. This roomtype is ideal for parents travelling with children or with friends and family. The twin beds in the second bedroom can be separated (please request this upfront). While infants under 2 years are more than welcome to share the bed with parents who travel as a couple, note that cribs / cots are not available at Shangri-La and we recommend that parents bring this along. Please notify us upfront if you are travelling with infants.

Additionally, should families book extra bedrooms for more guests, take note that not all bedrooms are located in the same vicinity and Shangri-La will do its best to place the rooms as close as possible. This may not always be possible and is subject to availability.

CAN I BRING ALONG MY OWN FOOD & BEVERAGES?
Shangri-La is not a self-catering venue and we kindly request that guests do not bring food with them.  Our bedrooms do not offer cooking facilities, microwaves or bar fridges.  There are no braai facilities available.  You are however welcome to bring along snacks such as crisps, sweets or biscuits to enjoy in the comfort of your room.

We are a fully licensed premise and consequently guests may not bring their own beverages or cooler boxes for use in our public areas.  Take note that ice is only available for drinks and beverages purchased in our bar. We value your cooperation in this regard.

WHERE IS MY ROOM LOCATED?
The two Executive Family Rooms are situated on the lower level of the property near the gazebo and in front of the putt-putt course. A brick pathway leading up to the hotel main building has some stairs and travelers should take note of this. Because of these rooms’ location, guests would be required to climb the stairs to the main building. Regrettably this room category is not available in any other location.

This room category is close to select Basic Rooms and Standard Rooms. Take note that some room types are not always available in the same location, and we urge guests to check with us upfront if they require rooms to be close together. Please do note that this may not always be possible. (Subject to availability.)