Executive Rooms

Situated between the lush vegetation in two unique locations, these tastefully decorated country-style rooms feature a spacious bedroom with king-sized bed, white Percale linen and an en suite bathroom with bath and shower. Each air-conditioned Executive Room has a SmartTV with Netflix/ShowMax and tea/coffee making facilities. Select rooms offer the option of two single beds that can be split or pushed together to form one large king-sized bed.

Amenities

BLANKET / PILLOW

An extra blanket and pillow is provided in the wardrobe for your convenience.

ELECTRICAL SUPPLY

The electricity supply is 240V. We recommend guests bring along any 2-point plug adapters and USB-chargers.

LAUNDRY SERVICE

Laundry services are offered at an additional cost. Regrettably irons are not available in rooms.

ROOM SERVICE

Room service is available. Note that a tray charge applies.

SAFE

All rooms have an electronic safe.

SMOKING

All our rooms are non-smoking. Guests are allowed to smoke in designated smoking areas.

TEA / COFFEE STATION

For your convenience a tea and coffee station is in all rooms with a choice of tea and coffee, milk and sugar. Additional tea and coffee is available for purchase from the restaurant.

TELEVISION

All rooms boast a flat-screen SmartTV with a complimentary Netflix, ShowMax and YouTube. Take note that DSTV is not available but guests who have their own DSTV accounts are welcome to log in using the SmartTV streaming service.

TOILETRIES

We offer a liquid body wash and shampoo, as well as a body lotion. Regrettably we do not provide bars of soap. All bottled amenities are available to purchase at R150 per bottle. Please enquire with reception.

WI-FI

Free wireless internet is available to guests. For assistance, please contact reception.

FAQ

ARE ALL YOUR ROOMS THE SAME?
The Executive Rooms are individually decorated.  The images shown online are representative of a handful of rooms only. Note that not all rooms have a four-poster bed. If you have any specific room requests, i.e. a photograph you have seen that you wish to stay in, please contact us. (Subject to availability.)

CAN I CHECK IN EARLIER / CHECK OUT LATER?
Check in is from 2pm to 10pm.  While we appreciate that our guests may have earlier commitments elsewhere, we’re unable to accommodate early arrivals and we ask guests to make alternate travel arrangements.. Check out is between 6am and 10am. Late check-outs must be arranged in advance and is subject to availability; a late check out fee will apply. Checking out prior to our office hours should also be arranged in advance with our front desk.

CAN MY CHILDREN SHARE THE ROOM WITH US?
Rooms that have a 2 occupancy limit is not suitable for parents who travel with children. Shangri-La offers two types of family rooms, one suitable for 3 guests (Standard Family Room), the other suitable for 4 guests (Executive Family Room or Family Balcony Suite). While infants under 2 years are more than welcome to share the bed with parents who travel as a couple, note that cribs / cots are not available at Shangri-La and we recommend that parents bring this along. Please notify us upfront if you are travelling with infants.

Additionally, should families book separate bedrooms for parents and children, we invite guests to inform us of this as a matter of urgency. Not all bedrooms are located in the same vicinity and Shangri-La will do its best to place the rooms as close as possible. This may not always be possible and is subject to availability.

CAN I BRING ALONG MY OWN FOOD & BEVERAGES?
Shangri-La is not a self-catering venue and we kindly request that guests do not bring food with them.  Our bedrooms do not offer cooking facilities or microwaves, but the rooms in this room category does offer a bar fridge. There are no braai facilities available.  You are however welcome to bring along snacks such as crisps, sweets or biscuits to enjoy in the comfort of your room.

We are a fully licensed premise and consequently guests may not bring their own beverages or cooler boxes for use in our public areas.  Take note that ice is only available for drinks and beverages purchased in our bar. We value your cooperation in this regard.

WHERE IS MY ROOM LOCATED?
The Executive Rooms are situated on various levels of the property. Some are located on the lower level of the property near the parking lot, tennis courts and Pavilion. Some are also located near the hotel main building on the upper level of Shangri-La. As such, depending on which room you have booked, some room types are not always available in the same location, and we urge guests to check with us upfront if they require rooms to be close together. Please do note that this may not always be possible. If you book more than one room in the same room category, note that they may not always be available close together and that this must be requested in advance. (Subject to availability.)

Shangri-La has several staircases and steep pathways leading to and from the main building. Guests who have difficulty climbing stairs need to inform Shangri-La in order for us to allocate a room on the main building level near our major facilities. (Subject to availability.)