Family Suite with Balcony
Sleeping 4 guests, the Family Suite with Balcony consists of two private bedrooms, each with an en suite bathroom with shower (while the main bedroom also boasts a bath), white Percale linen, air-con, SmartTV with Netflix/ShowMax and coffee making facilities. The main bedroom leads out onto a balcony and has a king sized bed, while a double bed features in the second bedroom. This roomtype is located on the first floor and is accessible by stairs only. A private door separates this suite from other rooms in the same block. The rooms are not interleading but access to both is via the lockable hallway door. It is suitable for four adults or parents with teenagers.
Amenities
BLANKET / PILLOW
An extra blanket and pillow is provided in the wardrobe for your convenience.
ELECTRICAL SUPPLY
The electricity supply is 240V. We recommend guests bring along any 2-point plug adapters and USB-chargers.
LAUNDRY SERVICE
Laundry services are offered at an additional cost. Regrettably irons are not available in rooms.
ROOM SERVICE
Room service is available. Note that a tray charge applies.
SAFE
All rooms have an electronic safe.
SMOKING
All our rooms are non-smoking. Guests are allowed to smoke in designated smoking areas.
TEA / COFFEE STATION
For your convenience a tea and coffee station is in all rooms with a choice of tea and coffee, milk and sugar. Additional tea and coffee is available for purchase from the restaurant.
TELEVISION
All rooms boast a flat-screen SmartTV with a complimentary Netflix, ShowMax and YouTube. Take note that DSTV is not available but guests who have their own DSTV accounts are welcome to log in using the SmartTV streaming service.
TOILETRIES
We offer a liquid body wash and shampoo, as well as a body lotion. Regrettably we do not provide bars of soap. All bottled amenities are available to purchase at R150 per bottle. Please enquire with reception.
WI-FI
Free wireless internet is available to guests. For assistance, please contact reception.
FAQ
ARE ALL YOUR ROOMS THE SAME?
Each of the two bedrooms in the Family Suite with Balcony has its own unique look. Please refer to the gallery to view the rooms.
CAN I CHECK IN EARLIER / CHECK OUT LATER?
Check in is from 2pm to 10pm. While we appreciate that our guests may have earlier commitments elsewhere, we’re unable to accommodate early arrivals and we ask guests to make alternate travel arrangements.. Check out is between 6am and 10am. Late check-outs must be arranged in advance and is subject to availability; a late check out fee will apply. Checking out prior to our office hours should also be arranged in advance with our front desk.
CAN MY CHILDREN SHARE THE ROOM WITH US?
The Family Suite with Balcony is suitable for 4 guests, with rooms having a communal entrance hallway. The door here can be locked for additional privacy. This roomtype is ideal for parents travelling with older children or with friends and family. The twin beds in the main bedroom can be separated (please request this upfront). While infants under 2 years are more than welcome to share the bed with parents who travel as a couple, note that cribs / cots are not available at Shangri-La and we recommend that parents bring this along. Please notify us upfront if you are travelling with infants.
Additionally, should families book extra bedrooms for more guests, take note that not all bedrooms are located in the same vicinity and Shangri-La will do its best to place the rooms as close as possible. The closest room in the same block is a Basic Room, which is also suitable for guests who wish to book for 6 travelling together. We recommend contacting us should you prefer to have rooms close together in this block, but this may not always be possible and is subject to availability.
CAN I BRING ALONG MY OWN FOOD & BEVERAGES?
Shangri-La is not a self-catering venue and we kindly request that guests do not bring food with them. Our bedrooms do not offer cooking facilities, microwaves or bar fridges. There are no braai facilities available. You are however welcome to bring along snacks such as crisps, sweets or biscuits to enjoy in the comfort of your room.
We are a fully licensed premise and consequently guests may not bring their own beverages or cooler boxes for use in our public areas. Take note that ice is only available for drinks and beverages purchased in our bar. We value your cooperation in this regard.
WHERE IS MY ROOM LOCATED?
The Family Suite with Balcony is situated behind Chimes Square with its entrance via the Shebeen at the Kraal. The rooms are on the first floor and is accessible only through a staircase. The room’s location is on the upper level, adjacent to the chapel. Nearby parking is available. Regrettably this room category is not available in any other location.