Superior Twin Room with Garden View

The modern Superior Twin Rooms with Garden View are located in two different areas of Shangri-La. Two rooms have a private patio that walks out onto the lush gardens, ponds and streams that are near the serene Zen Garden. The other two rooms are at located near the main building and have a private courtyard each. The rooms near the Zen Garden have high ceilings in that are painted gold and each en suite bathroom offers a shower and bath. The two bedrooms near the main building have separate seating areas, while one of these rooms also have a bonus outdoor shower. All bedrooms have two single beds that can be split or combined to form a king sized bed. These rooms boast a SmartTV with complimentary Netflix, ShowMax and YouTube.

Amenities

BLANKET / PILLOW

An extra blanket and pillow is provided in the wardrobe for your convenience.

ELECTRICAL SUPPLY

The electricity supply is 240V. A built in 2-point plug as well as a USB plug is available next to the bed, as well as at the dresser.

LAUNDRY SERVICE

Laundry services are offered at an additional cost. Regrettably irons are not available in rooms.

ROOM SERVICE

Room service is available. Note that a tray charge applies.

SAFE

All rooms have an electronic safe.

SMOKING

All our rooms are non-smoking. Guests are allowed to smoke in designated smoking areas.

TEA / COFFEE STATION

For your convenience a tea and coffee station is in all rooms with a choice of tea and coffee, milk and sugar. Additional tea and coffee is available for purchase from the restaurant.

TELEVISION

All rooms boast a flat-screen SmartTV with a complimentary Netflix, ShowMax and YouTube. Take note that DSTV is not available but guests who have their own DSTV accounts are welcome to log in using the SmartTV streaming service.

TOILETRIES

We offer a liquid body wash and shampoo, as well as a body lotion. Regrettably we do not provide bars of soap. All bottled amenities are available to purchase at R150 per bottle. Please enquire with reception.

WI-FI

Free wireless internet is available to guests. For assistance, please contact reception.

FAQ

ARE ALL YOUR ROOMS THE SAME?
The Superior Twin Rooms are uniquely decorated, and some of the rooms have a special feature, such as Room 301 that has an enclosed balcony, Room 512 has a lounge, and Room 513 has a bonus dining table and an outdoor shower as well.  The images shown online are representative of the bedrooms in this room category. If you have any specific room requests, i.e. a photograph you have seen that you wish to stay in, please contact us. (Subject to availability.)

CAN I CHECK IN EARLIER / CHECK OUT LATER?
Check in is from 2pm to 10pm.  While we appreciate that our guests may have earlier commitments elsewhere, we’re unable to accommodate early arrivals and we ask guests to make alternate travel arrangements.. Check out is between 6am and 10am. Late check-outs must be arranged in advance and is subject to availability; a late check out fee will apply. Checking out prior to our office hours should also be arranged in advance with our front desk.

CAN MY CHILDREN SHARE THE ROOM WITH US?
Rooms that have a 2 occupancy limit is not suitable for parents who travel with children. Shangri-La offers two types of family rooms, one suitable for 3 guests (Standard Family Room), the other suitable for 4 guests (Deluxe Family Room, Executive Family Room or Family Balcony Suite). While infants under 2 years are more than welcome to share the bed with parents who travel as a couple, note that cribs / cots are not available at Shangri-La and we recommend that parents bring this along. Please notify us upfront if you are travelling with infants.

Additionally, should families book separate bedrooms for parents and children, we invite guests to inform us of this as a matter of urgency. Not all bedrooms are located in the same vicinity and Shangri-La will do its best to place the rooms as close as possible. This may not always be possible and is subject to availability.

CAN I BRING ALONG MY OWN FOOD & BEVERAGES?
Shangri-La is not a self-catering venue and we kindly request that guests do not bring food with them.  Our bedrooms do not offer cooking facilities or microwaves, but the rooms in this room category does offer a bar fridge.  There are no braai facilities available.  You are however welcome to bring along snacks such as crisps, sweets or biscuits to enjoy in the comfort of your room.

We are a fully licensed premise and consequently guests may not bring their own beverages or cooler boxes for use in our public areas.  Take note that ice is only available for drinks and beverages purchased in our bar. We value your cooperation in this regard.

WHERE IS MY ROOM LOCATED?
Rooms are located at two locations. Room 301 and 302 are on the upper level near the main building, just off the Moroccan Room and Chimes Square. Room 512 and 513 are on the opposite end of the main building, also on the upper leavel. Some room types are not always available in the same location, and we urge guests to check with us upfront if they require rooms to be close together. Please do note that this may not always be possible. (Subject to availability.)

Shangri-La has several staircases and steep pathways leading to and from the main building. Guests who have difficulty climbing stairs need to take note of this, however parking at the back of Shangri-La is available for guests who prefer not to climb the stairs to the main building. Only the tennis courts, putt-putt and outdoor chess activities are located on different levels.